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Strengthening Accountability to Affected People

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Photo Credit: Lason Athanasiadis/ OCHA

Accountability to affected people is a commitment by humanitarians to use power responsibly: to take account of, give account to, and be held to account by the people we seek to assist. In humanitarian action, this includes enabling affected people to meet their different needs, address their vulnerabilities, build on pre-existing capacities and drive programme adaptation through: 

  • Systematically sharing timely, relevant and actionable information with communities; 
  • Supporting the meaningful participation and leadership of affected people in decision-making, regardless of sex, age, disability status and other diversities; 
  • Ensuring community feedback systems are in place to enable affected people to assess and comment on the performance of humanitarian action, including on sensitive matters such as sexual exploitation and abuse, fraud, corruption and racism and discrimination. 

The IASC continues to increase its efforts to strengthen its collective accountability to affected people. Recent agency-specific and system-wide reforms have sought to deliver a more responsive and people-centred approach to humanitarian action. The humanitarian sector has made significant progress in recent years, with evidence of continuous interaction between organizations and communities. However, much more needs to be done to coordinate efforts to better engage with and respond to feedback from affected communities.

The IASC is prioritizing measures to do so, including by identifying barriers to collective accountability to affected people and systematically addressing them. A group of Resident/Humanitarian Coordinators convened in June 2021 to examine this issue and agree on concrete steps. The report of the workshop is available here.

Key Resources on Accountability to Affected People

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cover of document

IASC Principals' Statement on Accountability to Affected People in Humanitarian Action

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cover page showing the title of the commitments in bold red

IASC Revised Commitments on Accountability to Affected Populations and Protection from Sexual Exploitation and Abuse

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Screenshot of the 1st page of the document

REACH and the IASC AAP PSEA Task Team present the Menu of AAP Questions for Needs Assessments

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IASC Briefing Pack: COVID-19 Risk Communications and Community Engagement (RCCE) and the Humanitarian System

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COVID-19: How to include marginalized and vulnerable people in risk communication and community engagement

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Accountability to Affected People: Assessing NGO engagement with the Collective AAP Framework, 2022

Tools in Support of Accountability to Affected People

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Accountability and Inclusion Portal

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Service Directory

Categories
Accountability to Affected Populations
Related Groups

IASC Task Force 2 on Accountably to Affected People

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Affected people

Results Group 2 on Accountability and Inclusion (closed end of March 2022)

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Key Inter-Agency Tools and Links for Accountability and Inclusion

Summary of key IASC documents that guide the work of RG2

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accountability
Relevant Resources
  • Read the final report on Collective Accountability to Affected People Workshop with Resident/Humanitarian Coordinators here.
  • Check key documents on the linkages among APP, Protection, and PSEA here.
  • Watch the IASC briefing on good practices in operationalizing collective approaches to Accountability to Affected People here.
AAP Help Desk

The helpdesk is a remote advice and support service for anyone working at the national, regional and global level.

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