The table below illustrates how humanitarian actors, including clusters, can meet the commitments and quality criteria ofthe Core Humanitarian Standards (CHS) by including persons with disabilities.
CHS commitments and Quality criteria: | How can humanitarian actors support this? |
1. Communities and people affected by crisis receive appropriate assistance that is relevant to their needs. Quality criteria:
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2. Communities and people affected by crisis have access to the humanitarian assistance they need at the right time. Quality criteria:
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3. Communities and people affected by crisis are not negatively affected and are more prepared, resilient and less at risk as a result of humanitarian action. Quality criteria:
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4. Communities and people affected by crisis know their rights and entitlements, have access to information and participate in decisions that affect them. Quality criteria:
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5. Communities and people affected by crisis have access to safe and responsive mechanisms to handle complaints. Quality criteria:
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6. Communities and people affected by crisis receive coordinated and complementary assistance. Quality criteria:
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7. Communities and people affected by crisis can expect delivery of improved assistance as organizations learn from experience and reflection. Quality criteria:
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8. Communities and people affected by crisis receive the assistance they require from competent and well-managed staff and volunteers. Quality criteria:
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9. Communities and people affected by crisis can expect the organizations that assist them to manage resources effectively, efficiently and ethically. Quality criteria:
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The table below explains how to ensure inclusion of persons with disabilities in the four commitments for humanitarian actors.
IASC CAAP and PSEA commitments | |
The IASC principles affirm that humanitarian actors will undertake to: | What does this mean? |
1. Leadership Demonstrate their commitment to AAP and PSEA by enforcing, institutionalizing and integrating AAP approaches in the humanitarian programme cycle and strategic planning processes at country level, and by establishing appropriate management systems to solicit, hear and act upon the voices and priorities of affected people in a coordinated manner, including about sexual exploitation and abuse, before, during and after an emergency. | Humanitarian actors are acccountable to affected populations (AAP). They will focus on disability inclusion in all phases of the humanitarian programme cycle, including its processes and outputs. They will integrate the voices of persons with disabilities in decision-making processes. This requires leadership and the support of managers in humanitarian agencies, including managers of clusters and cluster lead agencies. |
2. Participation Adopt agency mechanisms that feed into and support coordinated person-centred approaches that enable women, men, girls and boys, including the most marginalized and at-risk persons among affected communities, to participate in and play an active role in decisions that will impact their lives, well-being, dignity and protection. Adopt and sustain equitable partnerships with local actors to build upon their long-term relationships and trust with communities. | Humanitarian actors will define, implement and coordinate the most appropriate and relevant measures in order to enable persons with disabilities, and other subgroups of affected populations, of different ages and gender, to participate in project decision-making processes, including the work of clusters. They will encourage and support partners to implement person-centred and participatory approaches in their work. They will strengthen and prioritize local capacities and promote equitable, respectful relations with local actors, in line with CHS and the Principles of Partnership. |
3. Information, feedback and action Adopt agency mechanisms that feed into and support collective and participatory approaches that inform and listen to communities, address feedback and lead to corrective action. Establish and support the implementation of appropriate mechanisms for reporting and handling of SEA-related complaints. Plan, design and manage protection and assistance programmes that are responsive to diversity and expressed views of affected communities. | Humanitarian actors will define and apply the most appropriate and relevant methods for disseminating information to persons with disabilities and other subgroups of different ages and genders in the affected people. They will collect and analyse feedback and draw on that feedback in decision-making processes. They will report back to affected people on what corrective actions have been taken. Humanitarian actors and cluster coordinators, with support from the Cluster Lead Agency, will ensure that partners understand and are supported to implement their PSEA responsibilities. They will define clear protocols on how they will deal with and report on sensitive feedback and complaints. |
4. Results Measure AAP- and PSEA-related results at the agency and community level, including through standards such as the Core Humanitarian Standard and the Minimum Operating Standards on PSEA; the Best Practice Guide to establish Inter-Agency Community-Based Complaint Mechanisms and its accompanying Standard Operating Procedures. | Humanitarian actors will define indicators to measure outputs and outcomes for persons with disabilities and other affected groups, including measures of satisfaction with results. They will ensure that partners have the capacity, and are supported, to apply and measure relevant technical, quality, protection and accountabillity standards. |