HNPW Session: Feedback data is useless! (until someone acts upon it)
Last year at HNPW we heard data, data, data. There was an example of a feedback mechanism around every corner. But then what? What's the point of a fancy dashboard if nobody is using it? Hear from the people systematically adapting to community feedback data; how they’re doing it, and what it means for their work. This interactive session will steer away from rhetoric and frameworks - we'll simply share some honest lessons learned on turning feedback data into action. Sometimes it's easy, sometimes it's hard, sometimes it doesn't work. We hope it will inspire some thinking, discussion and action on how we can better cooperate to ensure the feedback from crisis-affected communities is utilised as the powerful tool it can be.
- Leobah Mudungwe, Community Engagement and Accountability focal point for the Zimbabwe Red Cross National Society
- Safiullah Khatibi, Accountability Specialist for World Vision Afghanistan
- Fatima Osman, Head of Learning & Change for MESH Somalia
- Eve Le Dem, Humanitarian Affairs Officer at OCHA CAR
Moderated by: Jess Alexander, The New Humanitarian